Cancellations and Refunds
a) For Service, MOTs and Repairs: you can cancel this contract during a “cooling-off period” of up to 14 days (or up to 12 hours before the date of the appointment if this is earlier than 14 days) after the day on which We accept your order.
b) For Products: you can cancel this contract during a “cooling-off period” of up to 14 days after the day on which the Products have been supplied.
c) By entering into this contract, you agree that We can on your request start work before your cooling-off period ends in which case you may lose the right to cancel.
d) If you decide to cancel this contract after We have started the supply of Products and Services to you We reserve the right to charge you for any Products or Services supplied and We shall be entitled to charge you a reasonable amount in respect of any costs and expenses which We may have incurred in providing or arranging any services before you cancelled.
e) We will refund you the price you paid for the Products including any applicable costs (including but not limited to necessary delivery and handling costs), by the method you used for payment.