Terms and Conditions

1. Introduction

Welcome to ClickCarServicing.com (“we,” “our,” or “us”), a trading name of Cloud Motor Group Ltd. By accessing or using this website and our services, you agree to comply with and be bound by the following Terms and Conditions. If you do not agree to these Terms and Conditions, please do not use our website or services.


2. Definitions

  • “You”: Refers to the user, customer, or visitor accessing our website or services.

  • “Services”: Includes all car servicing, repair, maintenance, and other related services provided by ClickCarServicing.com.

  • “Cloud Motor Group Ltd”: Refers to the parent company, including its trading names Carzoo.One and Voiture.One.


3. Privacy and Data Protection

Your privacy is important to us. We comply with the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018. By using our website and services, you consent to the collection, use, and sharing of your data as outlined in our Privacy Policy.

Data We Collect:

  • Personal information such as name, email address, phone number, and vehicle registration number.

  • Payment details for transactions (securely processed by third-party providers).

How Your Data Is Used:

  • To provide and manage our services, including booking and managing your car repair or servicing appointments.

  • To communicate with you regarding your appointments or enquiries.

  • For marketing purposes within the Cloud Motor Group Ltd network, including Carzoo.One and Voiture.One.

Data Sharing:

Your personal data, including but not limited to email addresses, phone numbers, and vehicle registration numbers, may be shared with other companies within the Cloud Motor Group Ltd network. This includes Carzoo.One and Voiture.One, to enhance your customer experience and offer related services.


4. Booking and Cancellation Policy

Booking:

  • When booking a service or repair via ClickCarServicing.com, you agree to provide accurate and complete information.

  • All bookings are subject to availability.

Cancellation:

  • You may cancel your booking up to 24 hours before your scheduled appointment without incurring a fee.

  • Cancellations made less than 24 hours in advance may be subject to a fee equivalent to 10% of the service cost.


5. Payment Terms

  • Payment must be made in full at the time of booking or upon completion of the service, depending on the arrangement.

  • We accept major debit and credit cards. Payments are securely processed through our third-party payment provider.

  • If payment is not completed, we reserve the right to withhold services.


6. Warranty and Liability

  • All parts and labour are covered by a 12-month warranty unless otherwise stated.

  • We are not liable for any indirect, consequential, or incidental damages arising from the use of our services.

  • Our liability is limited to the value of the service provided.


7. Customer Responsibilities

  • You must ensure that your vehicle is roadworthy and fit for the booked service.

  • Any pre-existing issues with the vehicle must be disclosed at the time of booking.

  • Failure to provide accurate information may result in delays or additional charges.


8. Complaints and Disputes

We aim to provide excellent service. If you have a complaint, please contact us at support@clickcarservicing.com. Disputes will be handled in accordance with UK law.


9. Intellectual Property

All content on this website, including text, images, and logos, is owned by or licensed to ClickCarServicing.com and may not be reproduced without prior written consent.


10. Changes to Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to this page.


11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.


12. Contact Information

If you have any questions about these Terms and Conditions, please contact us:


13. Company Information

  • Trading Name: ClickCarServicing.com

  • Parent Company: Cloud Motor Group Ltd

  • Registered Address: 3rd Floor, 86-90 Paul Street, London, England, EC2A 4NE

  • Company Number: 15830086


14. Email Disclaimer

This email (and any attachments) is confidential and intended solely for the individual to whom it is addressed. If you are not the intended recipient, please notify the sender immediately, delete this email, and destroy any copies.

Carzoo.One and Voiture.One are trading names of Cloud Motor Group Ltd.